Privacy and data security is no longer a matter for just IT and legal teams. Sales & marketing play an active part in how data is generated and processed through our active lead generation and nurturing.
Just about everyone in marketing has now heard about GDPR and some people are actively working towards compliance. BusinessBrew is here to help with GDPR training, support and knowledge in clear language that will ensure you can run compliant marketing campaigns going forward.
Simply put, since 25 May 2018 all companies working within the European market have to be compliant with a new set of data privacy regulations known as GDPR or General Data Protection Regulation.
The European Union accepted GDPR in April 2016 and the deadline given to companies to comply by was 25 May 2018. The legislation aims to give individuals more options to control how their personal data is held by organisations.
For organisations whose core business entails processing personal data or organisations that are (part of) a governmental organisation, it may mean having to appoint a data protection officer. Read more on this below.
GDPR affects your entire organisation: IT and your systems, legal, HR, accounts and, of course, marketing and sales. The bottom line, not only is there a lot to consider but you need to ensure your business is fully compliant to avoid fines.Read more about what GDPR means for inbound marketing teams here or read how you can get started working on GDPR compliant campaigns here.
If you don’t handle any personal data from Europe and are not based in the EU, the GDPR won’t affect you. However, even businesses outside of the EU who handle personal data of data subjects who are in the Union must comply. And, businesses based in the EU handling personal data from outside the EU must also fully comply.
Now you ask, is this a good thing? Does it cause trouble for me as an Inbound Marketer? In our opinion, it is a good thing and if you stick to the inbound principles (#purist) marketing in a GDPR compliant manner should be a manageable process.
"BusinessBrew's GDPR Workshop sheds a light on all the different nuances of GDPR. It helped put the marketing and sales team at ease about doing business in a new GDPR era and even be excited about what it brings." Hildur Smaradottir, VP Marketing
This online self-learning course will help you to understand the basics of the legislation. It will guide you towards a compliant online lead generation funnel.
"Nikita took a complex and controversial subject and delivered a laid back, inviting and, of course, informative talk. GDPR is a subject which is filled with ambiguity and therefore her common sense approach was a breath of fresh air. We received great feedback from everyone we spoke to about her talk." Rikke Lear, Director
The GDPR affects the entire organisation. Marketing teams tend to get hit first as we collect, segment and analyse personal data every day.
Your marketing team has to be ready to take care of the following:
1. Handle requests from individuals to understand how their data is being held.
2. Be able to show how and when consent was obtained.
3. Allow individuals to withdraw consent easily and at any time.
4. Provide clarity to your data subjects (leads, clients, employees, candidates and anyone else who's personal data you might process).
5. Provide language around your data collection and processes that is clear and written in normal (i.e. human, not law specialist) language.
6. Must execute requests from individuals “without undue delay and at the latest within one month of receipt of the request”.
7. Report a personal data breach “leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed”.
In short, marketing is for many organisations the first point of contact. Here, data is first collected and stored; most likely marketing will also work on the processes and responses to data requests and communication around data breaches.